modern data transmissionchannelstodistributeancillariestocustomers..

Itisbasedon a new single flexible and standard languageforall air content.

The techn behind this distribution system is planned to generate the following benefits:

-1.Encourageinnovation, personalization, and brandrecognition;

-2.Enablefurtherproductdifferentiation and faster time-to-market;

-3.Offerstotravelsellerseasieraccessto real-time accurate data, richimagery,

and excitingnew offerscreatedbyairlines;

- 4.Travelers can enjoy more services and more personalizedtravelexperience;

-5.offers more optionsfortravelsellers (e.g.concert ticket, etc.). More optionsmeans

more revenueforthetravelindustry.

-1992-2000: Distribution regulations and growth of GDS

-Travel agencies were allowed to purchase their own hardware and software,

being free to distribute any airline (global distribution).Transformation from CRS to GDS. 

-GLOBAL DISTRIBUTION SYSTEM – GDS. New software, new hardware, new products

CRS: providesinformationaboutairlines and store information, conducttransactionsfor air travel. 

GDS: you can reserve a ticket, book a roomorrent a car. Is a hugedatabasethat

updatesinfoaboutinventory hotel rates. 

-1996: Creation of the first online travel agency – Travelocity

-1996: Microsoft launches Expedia

-2006: Travelport, the 3rd giant GDS, soon buys Worldspan. 

6. PMS:is software thatfacilitates a hotel’sreservationmanagement and administrative tasks.

Themostimportantfunctionsincludefront-deskoperations, reservations, channelmanagement,

housekeeping, rate and occupancymanagement, and paymentprocessing.PMSfacilitatesthe

mainprocesses in a hotel relatedtointernal and externaloperations.

We may divide these modules taking into account three different stages of the process:

1) Reservation and Distribution;,2) In-stay Experience;,3) Back-office, Reporting